1. ExiaHost's Privacy Statement
ExiaHost's services are for individuals over the age of eighteen. ExiaHost does not knowingly market to individuals under that age.
2. Third Parties May Have Different Privacy Policies from ExiaHost
3. ExiaHost complies with Safe Harbor Privacy Principles
ExiaHost has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by ExiaHost, please visit the BBB EU SAFE HARBOR web site at http://www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.
5. Information ExiaHost Collects from Web Server Logs
Internet protocol address
The type of browser or computer used
The number of links clicked within ExiaHost's website
The state or country from which our website was accessed
The date and time of visit
The name of internet service provider used to access ExiaHost's website
The web page visited prior to coming to ExiaHost's website
6. Information Collected by ExiaHost Directly from Users
a. Registration Information
b. Identification Tools
ExiaHost may use automated Identification Tools like cookies and Google Analytics. Each of these Identification Tools work differently, however, they all collect information related to the website you came to ExiaHost from, a User's operating system, browser type, where Users go on ExiaHost's website, length of time on ExiaHost's website, and where a User goes after visiting ExiaHost's website. In addition, Identification Tools may keep Users logged into ExiaHost's system. From time-to-time, ExiaHost may use Identification Tools that will be used to serve advertising and other information to Users after they visit ExiaHost's website. Because the technologies underlying Identification Tools differ, Users may, or may not, be able to choose not to provide information to them.
c. Support Information
When Users contact ExiaHost for support for their services they will be asked to match certain information that is in their Registration Information. This information will be used to identify them personally. In the course of providing support to Users, ExiaHost may annotate the Registration Information with information disclosed while providing support (Support Information).
7. Security Monitoring
ExiaHost takes the security of its network very seriously. To ensure network security, data integrity, and privacy, ExiaHost uses programs that monitor network traffic and access to its network. These programs collect information regarding User's use of ExiaHost's services, website and network (Traffic Information).
b. Specific Information
Registration Information (described in paragraph 6) ExiaHost will use Registration Information throughout its business and will pass Registration Information on to third parties for processing and use as necessary to provide ExiaHost's services to Users. ExiaHost requires these third parties to limit their use of Registration Information to those uses that facilitate providing ExiaHost's services to Users.
Support Information (described in paragraph 6) Support Information may identify Users individually. In addition to providing support to Users, ExiaHost may disclose Support Information to third party vendors in order to provide the support requested by the User. These third parties may disclose and use Support Information to improve their business processes and for marketing. Unless necessary to provide support to Users, ExiaHost will not disclose Support Information containing information that identifies Users individually to these third parties. During a support request, Users may request that ExiaHost not disclose Support Information to third parties. This request will prevent ExiaHost from providing support to Users.
Traffic Information (described in paragraph 7) Traffic Information may identify Users individually. ExiaHost will only use Traffic Information to ensure the integrity of its network, and for no other purpose. Traffic Information may be disclosed by ExiaHost to comply with its legal obligations and to law enforcement when obligated to do so.
ExiaHost uses technical security measures to prevent the loss, misuse, alteration, or unauthorized disclosure of information under our control. ExiaHost uses security measures including and not limited to: firewalls, nonpublic facing systems, complex passwords, anti-virus, and mitigation, and detection software. When ExiaHost asks Users to provide financial information (such as a credit card number) that data is protected using Transport Layer Security (TLS) technology. Electronic communication (for example: email) that Users may send ExiaHost may not be secure unless ExiaHost advises a User in advance that security measures will be in place prior to transmitting the information. Users should not send confidential information such as financial information, social security numbers, or passwords to ExiaHost through unsecured electronic communication.